Terms & Conditions
Please take time to read our Terms & Conditions. The purpose of these Terms & Conditions is to ensure the satisfaction and comfort of both parties. It is taken that you agree to these Terms & Conditions on payment of a deposit. Any questions relating to these, or regarding any aspect of the services or venue that Crear will provide, must be raised before payment of your deposit.
Confirmation of Booking & Payment Terms
• A non-refundable deposit of £750.00 for Caisealrag Cottage or Crear is required to secure and guarantee your choice of dates in the diary. It is taken that on payment of the deposit, you agree to these Terms & Conditions which are legally binding.
• A statement of account for the balance of the venue hire and all other fixed costs will be sent and is payable six weeks before the date of your arrival. Should this not be received within the said time scale, this may result in cancellation or postponement of Crear’s services
• Damage, theft or breakages caused to the fabric or contents of Caisealrag Cottage or Crear House, by you or your guests during their stay, are your responsibility and are entirely chargeable to your account.
You are responsible for all arrangements, confirmation and payment, with any external suppliers directly.
If the wedding has to be cancelled, it is the sole responsibility of the Client to notify Crear and to ensure that Crear has received the notification in writing. The appropriate cancellation fees will apply as follows:
• Initial deposits are non-refundable for Caisealrag Cottage and Crear House.
• Less than six weeks notice, before arrival date, of cancellation - 100% of hire charge for Caisealrag Cottage and Crear House, and all other full fixed costs agreed.
Should you require to rearrange the date of your wedding, we are happy to do so, subject to availability and £250 rearrangement fee, up until three months before your original arrival date. After this time you would need to pay a new non-refundable deposit of £750. The rearrangement fee is due and payable within seven days of the date of your new booking letter, to secure your new dates.
Provision of Witnesses
We will be happy to act as witnesses. Written confirmation is required, stating date and time of the ceremony, six weeks prior to arrival. We cannot guarantee we can act as witnesses without this information. It is your responsibility to provide the witnesses’ names and addresses to the Registrar. If the Crear team are witnessing, we will confirm with the Registrar directly.
Notifying your Celebrant & the Registrar
All arrangements and legal matters relating to your wedding ceremony are your sole responsibility. If you are planning a last-minute commitment, the Registrar requires four weeks' notice. However, this can be brought forward in exceptional circumstances.
If Crear is witnessing your marriage ceremony, please put 'Crear Witness' when asked by the Registrar.
For non-UK passport holders, please allow three months for the relevant paperwork and visas to be in place.
Deliveries & Uplifts
Deliveries in relation to your booking must take place on the day of your arrival only unless by prior arrangement. Uplifts must take place within seven days of your departure. After this time we reserve the right to make a charge of up to £25 per day for any items left on our premises.
Please note that Crear operates a zero-tolerance policy on drugs and any illegal substance. If any guest is found to be under the influence, the booking will be terminated with immediate effect, and the police notified.
Children & Babies
Children must be supervised at all times by a responsible adult while attending functions at Caisealrag Cottage and Crear House. Crear staff cannot take any responsibility for minors.
Crear may have to make changes for the reason of Force Majeure, meaning unusual or unforeseeable circumstances beyond its control, the consequences of which neither our suppliers nor we could avoid. Example: industrial disputes, natural disaster, fire or adverse weather conditions, or similar events beyond our control. Under these circumstances, Crear will endeavour to reschedule the Client's wedding day or to source an alternative venue. Crear shall not be liable for any loss, damage, or costs, resulting from a Force Majeure event.
Crear strongly recommends that the Client seeks appropriate travel & wedding insurance.
The number of people occupying Caisealrag Cottage must not exceed amounts agreed (six guests and two dogs maximum).
The number of people occupying Crear House must not exceed amounts agreed ( two guests and two dogs maximum)
Any bedrooms and en-suite bathrooms used over and above those booked will be charged for and will be payable in full before departure.
We reserve the right to remove person or persons from the property due to unreasonable behaviour, damage to the property, or exceeding the stated occupancy. In this case, a refund will be at our discretion.
Please note that Crear will take instruction only from the person(s) booking unless an alternative person(s) has been nominated and notified to Crear in writing.
Personal Belongings, Vehicles, accessories, and contents are left at their owners' risk. Crear will not be responsible for any loss or damage, or any injury to persons not caused through the fault of Crear.
Fireworks & Chinese Lanterns
We regret that fireworks and Chinese lanterns are not permitted unless by a professional company.
The governing law of the contract is the Law of Scotland.
All prices quoted are inclusive of VAT at 20%, and are subject to change without further notice.
IMPORTANT On payment of your deposit, you are accepting our Terms & Conditions, which are legally binding.